Return and Refund Policy

RETURN AND REFUND POLICY

All Sales Are Final

At ALCINO FURNITURE & MATTRESSES, all sales are final. We do not accept returns or offer refunds on any products purchased from our store.

No Refunds or Exchanges

Due to the nature of our products and hygiene considerations, we cannot accept returns, exchanges, or provide refunds once a purchase has been completed and the product has been delivered or picked up.

Pre-Purchase Inspection

We encourage all customers to carefully review product specifications, dimensions, materials, and images before making a purchase. If you have any questions about a product, please contact us before completing your order.

Damaged or Defective Items

If your item arrives damaged during shipping or has a manufacturing defect, please contact us within 48 hours of delivery with photographic evidence. We will work with you to resolve the issue on a case-by-case basis through our manufacturer warranty process where applicable.

Customer Responsibility

By completing a purchase, you acknowledge and agree to this no-refund, final sale policy.

Contact Us

If you have questions about this policy or need assistance, please contact our customer service team before making your purchase.